Privacy Policy

Effective date: August 2, 2019

At AVP, we are committed to protecting your privacy, and we have created this Privacy Policy as part of our Terms of Service to explain what information we collect, how your information is collected, and how we may use it on our website WeAreAVP.com, our newsletter, webinars we conduct, our AVCC application at avcc.weareavp.com, our Cost of Inaction Calculator application at coi.weareavp.com, our aviary application at aviaryplatform.com, and other Websites and Services that we operate.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.weareavp.com/terms-conditions-use/

Definitions

When we say, “we,” “our,” or “us,” we’re referring to Audio Visual Preservation Solutions, Inc., doing business as AVP, a New York S-Corporation, our employees, directors, officers, affiliates, and subsidiaries.

When we say “you” or “your,” we are referring to the person or entity that’s registered with us to use the AVP Services.

When we say “Terms,” we mean our Terms of Service, which includes this Privacy Policy.

When we say “Websites,” we mean our websites located at weareavp.com, avcc.weareavp.com, coi.weareavp.com, catalyst.weareavp.com, aviaryplatform.com including all subdomains and sites associated with those domains, and other websites that we operate now and in the future.

When we say “Services,” we mean our Websites, Application Programming Interfaces (APIs), web applications, desktop applications, products, content, resources, and various third-party services that make up AVP.

When we say “AVP,” we mean our Websites, Products, Resources, and Services collectively.

When we say “information,” we mean all of the different forms of data that you provide us and that we collect from you from your use of the Services, your software, and your devices.

When we say “Personal Data” we mean data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

When we say “Usage Data” we mean data that is collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

When we say “Cookies” we mean small pieces of data stored on your device (computer or mobile device).

When we say “Data Controller” we mean the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

When we say “Data Processor” (or “Service Provider”) we mean any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

When we say “Data Subject” or “User” we mean any living individual who is using our Service and is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Information We Collect

Information you provide to us: When you register for the AVP Newsletter, register for webinars that we produce, register for and use AVCC at avcc.weareavp.com, register for and use the aviary platform at aviaryplatform.com, register for and use the Cost of Inaction Calculator at coi.weareavp.com, you are providing us with information, which we collect. This information may include your name, billing and mailing address, email address, phone number, organization name, title, and credit card information. We use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf.
Information from your use of Services: This information may include IP Address, location information, webinar attendance information, date and time, browser type, scrolling behavior, clicking behavior, time spent on pages, items clicked and downloaded, and any other action you might have taken to use and while using the Services.
Cookies: When you use AVP, we store “cookies,” which are strings of code, on your computer. We use those cookies to collect information about when you visit our Website, when you use the Services, your browser, your operating system, and other similar information. Most browsers allow you to block and delete cookies. However, if you block our cookies, our Services may not work properly. Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Third Party Cookies: The use of cookies by third parties is not covered by our Privacy Policy. We do not have access or control over these cookies. Third parties use session ID cookies to make it easier for you to navigate our Websites. We use third-party services to provide the necessary hardware, software, networking, storage, and related technology required to run and improve our Services.
Web Beacons: Our third party partners may employ web beacons to track online user movement to help us better understand what content is effective. Web beacons are tiny graphics with a unique identifier that are embedded in websites and in newsletter emails. With web beacons, our third party partners may collect information about you, such as your IP address, your browser or email client type, and other similar details. We use the data from our third party partners to improve our Services.

Use of Data

Audio Visual Preservation Solutions, Inc. uses the collected data for various purposes:

To create your account
To bill you for services
To provide and maintain our Service
To notify you about changes to our Service
To send you updates and alerts and to contact you about your account
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To better understand your needs and interests
To personalize your experience.
To monitor the usage of our Service
To detect, prevent and address technical issues
To transfer your information in the case of a sale, merger, consolidation, or acquisition.
To improve our Services and our products.
To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

If you no longer wish to receive our newsletters, you may unsubscribe by following the link located within our emails.

If you are from the European Economic Area (EEA), Audio Visual Preservation Solutions, Inc. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Audio Visual Preservation Solutions, Inc. may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
To comply with the law

Retention of Data

Audio Visual Preservation Solutions, Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Audio Visual Preservation Solutions, Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to locations within and outside of the United States for processing.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Audio Visual Preservation Solutions, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Disclosure for Law Enforcement

Under certain circumstances, Audio Visual Preservation Solutions, Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Audio Visual Preservation Solutions, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Audio Visual Preservation Solutions, Inc.
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We follow generally accepted industry standards to protect your information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

When you enter sensitive information (such as credit card number) on our order form, we encrypt the transmission of that information using secure socket layer technology (SSL).

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Audio Visual Preservation Solutions, Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Audio Visual Preservation Solutions, Inc. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Crazy Egg

Crazy Egg is a website analytics service offered by Crazy Egg, Inc.. Crazy Egg takes digital snapshots and recordings of AVP Websites for analysis of user behavior in order to improve user experience and design. Crazy Egg only captures user actions on AVP Websites, incorporates measures to anonymize users, and obfuscates personal identifying information. To learn about Crazy Egg’s privacy policy visit https://www.crazyegg.com/privacy. To opt-out of Crazy Egg tracking visit https://www.crazyegg.com/opt-out.

HubSpot

We use HubSpot as a customer relationship manager and marketing platform, including our newsletter and social media. As a customer relationship manager we collect information that is provided to us with consent along with information about our interactions to make sure that we are being responsive and purposeful in our interactions with people. As a marketing platform we use the data we collect and requests for specific information from people (e.g., newsletter, aviary updates) to put the right information (what people are interested in) in front of the right people (those who have requested it) at the right time (when they need/care about it). We gather statistics around email opening and interaction using industry-standard technologies, including tracking pixels, to analyze the performance of newsletter and email campaigns. We use data about your interactions with our emails and our Service as an indicator of your interest in our services and products.

Public Information and Third Parties

AVP Blog: We have public blogs on our Website. Any information you provide in these areas may be read, collected, and used by anyone. If your personal information appears on our blogs and if you would like to remove it, you can send your request to [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Third Parties: We are not responsible and this Privacy Policy does not cover your use of any third-party widgets, features, or websites or links to third-party websites or services. We encourage you to read the privacy policy of any third-party site you visit or service you use carefully.
We publish customer testimonials on our website, which may contain personal information. We obtain consent to post the customer’s name along with their testimonial. To request the removal of your personal information from a testimonial, please email us at [email protected].
Social Media Widgets: Our Websites include social media features. These features may collect your IP address, which page(s) you are visiting, and may set cookies to make sure they function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policy of the companies providing them.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

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